Datacenter

Facilities

All of WiredTree's servers are housed in private datacenter space in the Printer's Square carrier hotel and telecommunications center in downtown Chicago, IL. Printers’ Square is home to virtually all of the market leaders in the telecommunications industry. The property currently houses over 30 major carriers and network service providers, serving as the premier hub for the Chicago market and as a gateway to Canadian telecommunications.

Power

Our datacenter is powered by two separate electrical substations: the Jefferson street and LaSalle street substations. These electrical substations have the capability to back each other up in the event of a power failure. The facility is also on the same electrical grid as the SBC/ATT tandem switch and the main AT&T switching stations. As such, the property is on a critical power grid, which is closely monitored by Com Ed. In the rare event of a grid power failure, the entire facility is backed by Uninterruptible Power Supply units and diesel generators which can power the facility indefinitely.

Security

Multiple layers of physical security ensure that your data remains safe. The building itself has a 24-hour attended lobby and security staff with integrated multiplex CCTV and access systems. The perimeter and sensitive areas of the building are monitored 24 hours per day, 7 days per week. Monitoring is done from the security station located on the first floor as well as by patrolling security guards.

Fire Suppression

Fire suppression in the facility is provided by a state-of-the-art FM-200 waterless fire protection system. Unlike the water-based systems used at most datacenters, FM-200 is non-conductive and non-corrosive so it is safe to use around all types of electronics and electrical equipment. FM-200 does not leave any oily residues, particulates or corrosive material after discharge. With some other fire protection systems such as water, foam, or dry chemicals, the extinguishant can be as damaging as the fire. The associated clean up, repair, and disaster recovery processes often result in extensive delays and downtime.
No other commercially available fire suppression system extinguishes fires faster than FM-200. The FM-200 system rapidly detects and suppresses ordinary combustible, electrical, flammable liquid and gas fires in just seconds.